Spaceman88 Privacy Policy – Protecting Your Data

Spaceman88 takes every member's privacy seriously. This policy clearly explains how we collect, use, store, and protect your personal information as a player on our platform.

Last Updated: 1 January 2026

Spaceman88's Privacy Commitment to Malaysian Players

Six core principles that outline how Spaceman88 handles your personal data responsibly.

256-bit SSL Encryption

All personal data and transaction information transmitted between your device and Spaceman88's servers is encrypted using 256-bit SSL technology — the same security standard used by leading Malaysian banking institutions such as Maybank and CIMB. No third party can intercept or read your data while it is in transit.

Data Not Sold to Third Parties

Spaceman88 does not sell, rent, or trade members' personal information to any third party for marketing purposes. Your information is only shared with essential service providers who are bound by strict confidentiality agreements, and solely for the purposes of operating the platform.

Privacy Controls in Your Hands

As a Spaceman88 member, you have the right to access, amend, and request deletion of your personal data in certain circumstances. We provide a straightforward process for managing your privacy preferences — including the option to opt out of marketing communications at any time through your account settings.

Secure Data Storage

Spaceman88 members' personal data is stored on servers protected by strict access controls, multi-layered firewalls, and 24/7 intrusion detection systems. Only authorised staff with a legitimate operational need may access member personal data, and every instance of access is recorded in an audit log.

Defined Data Retention Periods

Spaceman88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to meet legal obligations. Data that is no longer required will be securely deleted or anonymised in accordance with the standard procedures set out in our data management policy.

Legal and Regulatory Compliance

Spaceman88's Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We are committed to handling your personal data in accordance with the applicable legal framework and will update this policy whenever relevant legislative changes occur.

This Privacy Policy explains how Spaceman88 ("we", "platform") handles your personal information ("you", "member") when you use the spaceman88.biz website and all related services. Please read this document carefully. Continued use of the Spaceman88 platform constitutes your agreement to the terms of this Privacy Policy.

1 Introduction

Spaceman88 is an online entertainment and betting platform operating for the Malaysian market. We understand that privacy matters deeply to every user, and we take this responsibility seriously. This Privacy Policy sets out in a clear and transparent manner how we handle your personal data — from how it is collected, used, stored, and protected, to your rights in relation to that data.

This policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs the processing of personal data in commercial transactions. We are committed to complying with all applicable legal requirements and to handling your data in a fair, transparent, and responsible manner.

This Privacy Policy should be read together with Terms & Conditions Spaceman88, which forms part of the overall agreement between you and our platform. Any conflict between the two documents will be resolved in favour of the interpretation that best protects the member's interests.

Note: Spaceman88 acts as the data controller for personal information you provide while using our platform. This means we bear full responsibility for how your data is handled and protected.

2 Types of Personal Data We Collect

Spaceman88 collects various categories of personal information from members depending on how you interact with our platform. The following are the data categories we may collect:

Data Category Examples of Information Primary Purpose
Identity Information Full name, MyKad number, date of birth, gender Identity verification (KYC), age eligibility
Contact Information Malaysian mobile number, email address Account communications, transaction notifications
Account Data Username, password (encrypted), login history Account management and security
Financial Data Deposit records, withdrawal records, payment methods used Transaction processing, fraud prevention
Platform Activity Data Betting history, games played, account balance Platform services, responsible gaming
Technical Data IP address, device type, browser type, access logs Security, fraud detection, optimisation
Communication Data Live chat conversation records, support emails Customer service improvement, dispute resolution

Spaceman88 only collects data that is strictly necessary for the stated purposes. We apply the principle of data minimisation – meaning we do not collect information beyond what is required for the operation of our platform.

Spaceman88 will never ask for sensitive information such as your full credit card number, bank PIN, or internet banking password. If anyone claims to represent Spaceman88 and requests such information, please report it to us immediately at support@spaceman88.biz.

3 How We Collect Data

Spaceman88 collects your personal data through various channels in the course of your use of our platform:

  • Account Registration: Information you provide directly when registering a new account with Spaceman88, including your name, phone number, and email address.
  • KYC Process: Identity verification documents you submit upon request, including a copy of your MyKad or relevant documents for age and identity verification purposes.
  • Financial Transactions: Information automatically generated when you make a deposit using Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX internet banking, or when withdrawing winnings.
  • Gaming Activity: Data automatically recorded by the system when you play slots, live casino, place football bets, play e-sports, or use any other service on the Spaceman88 platform.
  • Tracking Technologies: Technical data collected automatically through cookies, web beacons, and similar tracking technologies when you visit the Spaceman88 website. This includes your IP address, device type, operating system, and browsing behaviour on our platform.
  • Support Interactions: Information you provide when contacting the Spaceman88 support team via live chat, WhatsApp, or email.
  • Trusted Third Parties: In certain circumstances, we may receive information from payment service providers to verify transactions, or from fraud prevention agencies to help identify suspicious activity.

4 How We Use Your Personal Data

Spaceman88 uses the personal data collected for the following purposes, each of which has a valid legal basis for processing:

  • Account Management: Creating, managing, and maintaining your Spaceman88 account, including the login process, identity verification, and profile information updates.
  • Transaction Processing: Processes deposits and withdrawals via your preferred Malaysian local payment methods, and maintains accurate and complete financial records.
  • Service Delivery: Provides access to all Spaceman88 games and services, including slots, live casino, Malaysia Super League and EPL Sports Betting, e-sports, jackpots, and all other categories available on the platform.
  • Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent activity, money laundering, multiple account ownership, and any use of the platform that violates our terms of service.
  • Responsible Gaming: Monitors gaming behaviour to identify signs of problem gambling and reaches out to members who may need additional support or self-exclusion tools.
  • Service Communications: Sending important notifications relating to your account, transactions, changes to terms, or security issues that require your attention.
  • Marketing (With Consent): Sending information about Spaceman88's latest promotions, bonuses, and offers to members who have consented to receive marketing communications.
  • Platform Improvements: Analysing aggregated and anonymised usage data to understand usage patterns and improve the platform experience for all users.
  • Legal Compliance: Fulfilling applicable legal and regulatory obligations, including reporting requirements mandated by anti-money laundering legislation.

Legal Basis: Every use of your personal data by Spaceman88 has a valid legal basis — whether for the performance of a contract (your membership agreement), compliance with a legal obligation, Spaceman88's legitimate interests, or based on consent you have provided.

5 Sharing Data with Third Parties

Spaceman88 does not sell, rent, or trade members' personal data to third parties for marketing purposes. However, we may share data in the following limited circumstances:

  • Payment Service Providers: To process deposits and withdrawals, the necessary transaction information is shared with the relevant e-wallet providers and payment gateways, including Touch 'n Go eWallet, GrabPay, DuitNow, Boost, and ShopeePay, as well as FPX providers. These providers are bound by their own confidentiality agreements and privacy policies.
  • Game Providers: Game providers such as Pragmatic Play, PG Soft, Evolution Gaming, and others may receive the minimum technical data required to deliver their games to you. This data is limited to game session identifiers and does not include full personal identity information.
  • Identity Verification Services: For KYC and fraud prevention purposes, we may engage specialist third-party services to verify member identities. These services operate under strict data processing agreements.
  • Legal Requirements: Spaceman88 will disclose members' personal data to the relevant authorities when required by a court order, valid legal process, or binding regulatory directive.
  • Business Transfer: In the event of a merger, acquisition, or transfer of Spaceman88's assets, member data may be transferred as part of that transaction. Members will be notified before their data becomes subject to a different privacy policy.

All third parties with access to Spaceman88 members' personal data are bound by strict data confidentiality agreements and are only permitted to use that data for specified purposes. Spaceman88 takes responsibility for ensuring all partners uphold data protection standards equal to our own.

6 Data Security

Spaceman88 continually invests in security infrastructure to keep your personal data protected at all times. The technical and organisational security measures we employ include:

  • Data Encryption: All data in transit is protected with 256-bit SSL/TLS encryption. Sensitive data stored in our databases is also encrypted using the strongest available encryption algorithms.
  • Access Controls: Access to members' personal data is restricted to staff with a legitimate operational need, based on the principle of least privilege. All access is logged and regularly audited.
  • Encrypted Password: Account passwords are never stored in plain text. We use one-way hashing with a strong salt to ensure passwords cannot be recovered, even by Spaceman88 staff.
  • 24/7 Monitoring: Spaceman88's systems are continuously monitored to detect any unauthorised access attempts, suspicious activity, or security anomalies requiring immediate action.
  • Regular Security Testing: Spaceman88 conducts regular penetration testing and vulnerability assessments to identify and address any security weaknesses before they can be exploited.
  • Staff Training: All Spaceman88 staff who handle personal data undergo comprehensive data protection training and are bound by strict confidentiality agreements.

While we take all reasonable steps to protect your data, no security system can guarantee 100% protection against every threat. In the event of a data breach involving your personal information, Spaceman88 is committed to notifying you within a reasonable timeframe in accordance with applicable legal requirements.

Shared Responsibility: Your account security also depends on your own actions. Please use a strong password, do not share your login credentials, and log out of the platform when using a shared device. Contact us immediately if you suspect any unauthorised access to your Spaceman88 account.

7 Cookies & Tracking Technologies

Spaceman88 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled as they are essential for the platform to operate correctly.
  • Performance Cookies: Collects information about how you use Spaceman88 — pages visited, time spent, and any errors encountered. This data is used in aggregate to improve platform performance.
  • Functional Cookies: Saves your personal preferences such as your chosen language, display settings, and login information (if you choose to be remembered) to enhance your browsing experience.
  • Analytics Cookies: Helping us understand overall platform usage patterns so we can make better-informed improvement decisions. Analytics data is collected anonymously and in aggregated form.

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the Spaceman88 platform and your gaming experience. Note: disabling cookies does not affect personal data you have already provided to us during registration.

8 Your Privacy Rights as a Spaceman88 Member

As a Spaceman88 member and data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. Spaceman88 will provide the requested information within 21 days of receiving a complete application.

Right to Rectification

If the personal data we hold about you is inaccurate or out of date, you have the right to request a correction. You can update certain profile information directly from your account settings.

Right to Erasure

Under certain circumstances, you have the right to request the deletion of your personal data. However, this right is subject to statutory retention obligations — we may be required to retain certain data for periods prescribed by law.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once you object, we will immediately cease processing your data for that purpose.

Right to Restrict Processing

In certain circumstances, such as when there is a dispute regarding the accuracy of your data, you have the right to request that processing of your data be restricted while the matter is being resolved by Spaceman88.

Right to Data Portability

You have the right to receive the personal data you have provided to us in a structured, machine-readable format, and to transfer it to another data controller where applicable.

How to Exercise Your Rights: To exercise any of the privacy rights above, contact Spaceman88 by email at support@spaceman88.biz with the subject line "Privacy Rights Request". Please include your account username and a clear description of your request. We will respond within 14 business days and fulfil the request within the timeframe required by law.

9 Data Retention Periods

Spaceman88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with legal requirements. The general guidelines for retention periods are as follows:

  • Active Account Data: Retained for as long as your Spaceman88 account remains active. Once the account is closed, core account data is kept for the period required by law before being deleted.
  • Financial Transaction Records: Deposit, withdrawal, and other financial transaction records are retained for a minimum of 7 years in accordance with Malaysian legal requirements relating to financial records and anti-money laundering.
  • KYC Records: Identity verification documents are retained for a minimum of 6 years after the business relationship ends, in accordance with the requirements of the AMLA (Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001).
  • Support Communication Logs: Live chat and email support conversation records are retained for 2 years for service improvement and dispute resolution purposes.
  • Marketing Data: Data used for marketing purposes is retained until you withdraw your consent or request deletion, whichever comes first.
  • Security Logs: System access logs and security logs are retained for 12 months for the purposes of security incident detection and investigation where necessary.

Once the applicable retention period has elapsed, your personal data will be securely deleted or anonymised (converted into data that can no longer be linked to any individual) in accordance with Spaceman88's internal procedures.

10 Protection of Children's Data

Spaceman88 is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

If you are a parent or guardian and believe your child under the age of 18 has registered for or used the Spaceman88 platform, please contact us immediately at support@spaceman88.biz. We will take prompt action to deactivate the account and securely delete all associated personal data.

Spaceman88 takes child protection seriously. Anyone who registers an account by providing false information about their age is in violation of Spaceman88's Terms & Conditions and may be subject to legal action. If you suspect the platform is being used by an underage individual, please report it to us immediately.

11 Privacy Policy Amendments

Spaceman88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, changes in legislation, or new industry standards. The date of the most recent update will always be displayed at the top of this page.

For significant amendments that materially affect how we use your personal data, Spaceman88 will provide reasonable notice through one or more of the following methods:

  • In-platform notifications on Spaceman88 upon login
  • Email to your registered address
  • A clear notice on the website's main page

It is your responsibility to review this Privacy Policy periodically. Continued use of the Spaceman88 platform after any amendments take effect constitutes your acceptance of the updated policy. If you do not agree with the changes made, please discontinue use of the platform and contact us to close your account.

12 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how Spaceman88 handles your personal data, please reach out to us through the following channels:

Privacy Email

For privacy enquiries and data rights requests, please contact us at support@spaceman88.biz with the subject line "Privacy Enquiry" or "Data Rights Request".

24/7 Live Chat

For urgent privacy enquiries, contact the Spaceman88 support team via live chat, available 24 hours a day, 7 days a week in Bahasa Melayu.

Response Time: Spaceman88 is committed to responding to all privacy-related enquiries within 5 business days. For more complex data rights requests, we will provide an initial response within 5 business days and complete the request within 21 business days, as required under Malaysia's PDPA.

FAQ – Spaceman88 Privacy Policy

Answers to the most frequently asked questions about privacy and data security at Spaceman88.

No. Spaceman88 never sells, rents, or trades members' personal data to third parties for marketing or any other purposes unrelated to the operation of our platform. Your data is only shared with essential service providers such as payment processors Touch 'n Go eWallet, GrabPay, and DuitNow that are required to process your transactions, and only the minimum necessary information is shared. All such providers are bound by strict confidentiality agreements.

Yes, you have the right to request deletion of your personal data in certain circumstances. However, this right is not absolute — Spaceman88 may need to retain certain data to fulfil legal obligations, such as the requirement to keep financial records for 7 years under applicable Malaysian law. To request data deletion, contact us by email at support@spaceman88.biz with the subject line "Data Deletion Request". We will inform you which data can be deleted and which must be retained, along with the reasons.

Spaceman88 does not store your full eWallet account details or banking credentials. When you make a deposit using Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX internet banking, you will be redirected to the respective provider's secure payment page to complete the transaction. Spaceman88 only receives confirmation that the transaction was successful – we never see or store your eWallet login credentials or bank PIN. All data communication during this process is encrypted with 256-bit SSL.

Yes, you can opt out of marketing communications from Spaceman88 at any time. Click the "unsubscribe" link at the bottom of any marketing email we send, or log in to your Spaceman88 account and update your notification preferences in the account settings, or contact our support team via live chat. Note: unsubscribing from marketing emails does not affect important service emails related to your account and transactions, which we are required to send in order to keep your account secure.

When you close your Spaceman88 account, we will deactivate your account and cease all marketing communications. However, we are legally required to retain certain records for specified periods — for example, financial records must be kept for a minimum of 7 years in accordance with Malaysian law. This data is stored securely with restricted access and is only accessible for legal compliance purposes. Once the mandatory retention period expires, the data will be securely deleted or anonymised.

Yes, Spaceman88 monitors the gaming activity of all members as part of responsible platform operations. This monitoring is carried out for several important purposes: to ensure account security and detect fraud, to meet legal requirements related to anti-money laundering, to identify signs of problem gambling for responsible gaming purposes, and to ensure compliance with the platform's Terms & Conditions. Gaming activity data is not shared with external parties except where required by law. You may view your own gaming and transaction history at any time through your account settings.

Related Spaceman88 Policy Documents

This Privacy Policy should be read together with the other documents that form the user protection framework of the Spaceman88 platform.

Terms & Conditions

The primary document governing the relationship between you and Spaceman88 — covering membership terms, deposits, withdrawals, bonuses, betting rules, and liability limits. Should be read alongside this Privacy Policy.

Responsible Gaming

A complete guide to the responsible gaming tools Spaceman88 provides to help Malaysian players gamble responsibly — including deposit limits, loss limits, and self-exclusion options.

Frequently Asked Questions (FAQ)

Answers to the questions most frequently asked by Spaceman88 members about accounts, payments, games, and other aspects of the platform. Please check the FAQ before reaching out to our support team.

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